お客様情報取り扱いに関しまして、日頃より当社を信頼いただき感謝いたします。当社の個人情報保護方針では、 お客様が当社のWebサイト、ネットワーク、アプリケーション、モバイルアプリケーション、オンラインサービスにアクセスしたとき、または他のサービス (総称「サービス」)を利用したり、コミュニケーションを行った際、Eminent Inc. (通称 Revolve Clothingとdba superdown)、傘下のForward by Elyse Walker, LLCならびににAlliance Apparel Group, Inc. (総称「当社」)によるお客様情報の収集および方法について説明しています。
If you are a California resident, please see the "Note to California Residents" section below.
What information do we collect about customers?
Information That You Provide
Registration and Profile Information. 弊社では、お客様がアカウントを作成、注文、又はスタイリストの予約を求める際に、お客様の氏名、電子メールアドレス、電話番号、支払い情報、請求先住所および配送先住所、人口統計学的情報、その他のお客様が提供することを選択する情報を求めます。
Payment Information. When you make a purchase, we will collect that payment card information. Depending on your chosen payment option, we may use a third-party service provider that handles payments for us and will receive your payment card information.
Communications. If you contact us directly, we may receive additional information about you. For example, when you contact our Customer Service team, we will receive your name, email address, phone number, the contents of a message or attachments that you may send us, and other information you may choose to provide. We may also record your calls with our Customer Service team to handle your inquiry and for training, research and product development purposes.
Location Information. When you use our Services, we receive your general location information (for example, your internet protocol ("IP") address may indicate your more general geographic region).
Device Information. We receive information about the device and software you use to access our Services, including IP address, web browser type, operating system version, phone carrier and manufacturer, application installations, device identifiers, mobile advertising identifiers, and push notification tokens.
Information We Infer. We may derive information or draw inferences about you based on information we collect about you. For example, based on your browsing or purchasing activities, we may infer your purchasing preferences.
User Feedback. お客様が弊社サービスを利用する時、弊社では、お客様が投稿する評価やレビューに関する情報を受領します。
Information we receive from third parties
Information from third party services. If you choose to link our Services to a third-party account, we may receive information about you, including your profile information, and your use of the third-party account. If you wish to limit the information available to us, you should visit the privacy settings of your third-party accounts to learn about your options.
Other third parties. 弊社は人工統計学的データなどのお客様についての追加情報やデータをマーケティングパートナーなどのサードパーティーから受領して、弊社がお客様について有する他の情報と組み合わせる場合があります。
We use your contact information (meaning email address, phone number, and billing and/or shipping address) for the following purposes:
We use your billing and shipping address to process and deliver purchases, returns, and backorders, and to help prevent fraud.
We use your email address and phone number to send you security alerts, shipping notifications, and other administrative messages, to provide customer support, and for marketing purposes, such as to send you information about products, promotions, surveys, news, and events that we think may interest you.
We also use your email address to help you create, manage, and maintain an account on our Services.
We use other information we collect:
To customize our Services and product offerings to present you with tailored content, such as (i) remembering your information so that you will not have to re-enter it during your visit or the next time you visit our website(s); (ii) provide customized advertisements, content, and information; (iii) monitor and analyze the effectiveness of our Services and third-party marketing activities; (iv) monitor aggregate site usage metrics such as total number of visitors and pages viewed; and (v) track your entries, submissions, and status in any promotions or other activities on our website(s);
To provide, maintain, and improve our products and Services, including customer service;
Vendors and Service Providers. 弊社では受領した情報を弊社サービスの提供に関連して使用する業者やサービスプロバイダーと共有する場合があります。
Third Party App Integrations. If you connect a third-party application to our Services, we may share information with that third party.
アナリティクスパートナー.We use analytics services such as Google Analytics to collect and process certain analytics data. These services may also collect information about your use of other websites, apps, and online resources. You can learn about Google's practices by going to https://www.google.com/policies/privacy/partners/, and opt-out of them by downloading the Google Analytics opt-out browser add-on, available at https://tools.google.com/dlpage/gaoptout.
Advertising Partners. We work with third party advertising partners to show you ads that we think may interest you. These advertising partners may set and access their own cookies, pixel tags and similar technologies on our Services and they may otherwise collect or have access to information about you which they may collect over time and across different websites and online services. For more information about interest-based ads, and to learn about options for opting out of having your web browsing information used for behavioral advertising purposes, please visitwww.aboutads.info/choices or, if you are in the EU, www.youronlinechoices.eu/. You can also access any settings offered by your mobile operating system to limit ad tracking, or you can install the AppChoices mobile app to learn more about how you may opt out of personalized ads in mobile apps.
Aggregated or De-identified Form. We may make certain automatically-collected, aggregated, or otherwise de-identified information available to third parties for various purposes, including (i) compliance with various reporting obligations; (ii) for business or marketing purposes; or (iii) to assist such parties in understanding our users' interests, habits, and usage patterns for certain programs, content, services, advertisements, promotions, and/or functionality available through the Service.
As Required By Law and Similar Disclosures. We may access, preserve, and disclose your information if we believe doing so is required or appropriate to: (i) comply with law enforcement requests and legal process, such as a court order or subpoena or other lawful requests by public authorities, including to meet national security or law enforcement requirements; (ii) respond to your requests; or (iii) protect your, our, or others' rights, property, or safety. For the avoidance of doubt, the disclosure of your information may occur if you post any objectionable content on or through the Services.
Merger, Sale, or Other Asset Transfers. 弊社では弊社が別の企業に買収・合併されたり、弊社がその資産の一部または全部を売却、清算、または譲渡するような企業取引の検討、交渉、または締結に関連してお客様の情報をサービスプロバイダー、顧問、取引の可能性のあるパートナー、その他のサードパーティに譲渡する可能性があります。 これらの事象の後のお客様情報の使用は、該当する情報が収集された時点で有効な本プライバシーポリシーの条項によって規定されます。
Consent. We may also disclose your information with your permission or at your direction.
You can always choose not to provide information, even though it might be needed to make a purchase or to take advantage of certain features on our Services. You may also manage and update your information, or close your account by emailing us at email@example.com.
Do Not Track. トラッキング拒否の信号に対して一般的に受け入れられた標準はなく、弊社ではそのような信号には対応していません。
The information we collect about you may be transferred to, and accessed from within, the United States and other countries, as permitted by applicable law. These other countries may not offer the same level of data protection as your home jurisdiction. We will take steps to maintain an adequate level of protection for this information in the jurisdictions in which we process it. If you are in the European Economic Area ("EEA") or Switzerland, please see the "Note to Individuals in the EEA or Switzerland" section below.
Revolve Group, Inc.
Attn: Legal Department
12889 Moore Street
Cerritos, CA 90703
Phone: 1-888-442-5830 International: +1-562-926-5672
If you are in the EU, you may also contact our representative at:
This section provides details about rights afforded to California residents under the California Consumer Privacy Act (or "CCPA"), and supplemental details about the personal information we collect about California residents.
In the last 12 months, we collected the following categories of personal information: identifiers (such as name, contact information and device identifiers); commercial information (such as items purchased); internet or other network activity information (such as browsing behavior and other usage data); location data; inferences (such as purchasing preferences); demographic data (such as gender); electronic, visual or similar information (such as customer support call information); and other personal information (such as product feedback or payment method information). For more details about the personal information we collect, including the categories of sources, please see theWhat Information Do We Collect About Customers section above. We collect this information for the business and commercial purposes described in the How Do We Use the Information We Collect section above. We share this information with the categories of third parties described in theHow Do We Share Information section above.
Subject to certain limitations, the CCPA provides California residents the right to request to access to details about the categories or specific pieces of personal information we have collected in the last 12 months (including about information we disclosed for a business purpose), to request to delete their personal information, to opt out of any sales that may be occurring, and to not be discriminated against for exercising these rights.
We do use third-party cookies and related technologies to send targeted ads and this may be deemed a "sale" under the CCPA. To opt out of these "sales," use the following link:個人情報売却の拒否.
California residents may make request access or deletion requests by submitting their requests at https://preferences.revolve.com/privacy. We will verify your request by asking you to provide information that matches information we have on file about you. You can also designate an authorized agent to exercise these rights on their behalf, but we will require proof that the person is authorized to act on your behalf and may also still ask you to verify your identity with us directly.
Note to individuals in the eea, uk and switzerland
If you are in the EEA, UK or Switzerland, you have certain rights and protections under the law regarding our processing of your personal data. Please see the sections below for more details,
You have a right to request access to and receive information about the Personal Information we maintain about you, update and correct inaccuracies in your Personal Information, restrict or object to the processing of your Personal Information, have the information anonymized or deleted, as appropriate, or exercise your right to data portability to easily transfer your Personal Information to another company. In addition, you may also have the right to lodge a complaint with a supervisory authority, including in your country of residence, place of work or where an incident took place. If you wish to access or amend any Personal Information we hold about you, you may submit your request athttps://preferences.revolve.com/privacy. また、過去に当社に提供したお客様の個人情報の同意をいつでも、無料で取り消す権利を持っています。個人情報を取り消す前に、お客様の意思を尊重し、合法的に個人情報の手続きを行うことをいたしません。
You have the right to withdraw any consent you previously provided to us regarding the processing of your Personal Information, at any time and free of charge. We will apply your preferences going forward and this will not affect the lawfulness of the processing before your consent withdrawal. If you would like to exercise any of these rights, you may submit your request at https://preferences.revolve.com/privacy.
When we transfer personal information outside of the European Economic Area, United Kingdom or Switzerland, we will comply with applicable data protection laws. We may transfer your personal information to countries which provide an adequate level of protection under applicable data protection law, we may use contractual protections for the transfer of personal information. You may contact us as specified in the "Contact Us" section to obtain a copy of the safeguards we use to transfer personal information outside of the European Economic Area, United Kingdom or Switzerland.