プライバシーポリシー

Last Updated: 1/2/2020

We know that you care how information about you is used and shared, and we appreciate your trust. This Privacy Policy explains how Revolve Group, Inc. and its subsidiaries, including, Eminent, Inc. (dba Revolve Clothing and also dba superdown), Forward by Elyse Walker, LLC, and Alliance Apparel Group, Inc. (collectively, "we," "us" or "our") collect, use and share information about you when you use our websites, networks, applications, mobile applications, online services, and other services provided by us ("Services") or otherwise interact with us.
If you are a California resident, please see the "Note to California Residents" section below.

What information do we collect about customers?

Information That You Provide:

  • Registration and Profile Information. 弊社では、お客様がアカウントを作成、注文、又はスタイリストの予約を求める際に、お客様の氏名、電子メールアドレス、電話番号、支払い情報、請求先住所および配送先住所、人口統計学的情報、その他のお客様が提供することを選択する情報を求めます。
  • Payment Information. お客様が何か購入される際は、我々は支払いカード情報を収集します。 どの支払いオプションを選択するかによって、支払いを取り扱うサードパーティーのサービスプロバイダーを通じて、お客様の支払いカード情報を受け取ることがあります。
  • Communications. If you contact us directly, we may receive additional information about you. For example, when you contact our Customer Service team, we will receive your name, email address, phone number, the contents of a message or attachments that you may send us, and other information you may choose to provide. We may also record your calls with our Customer Service team to handle your inquiry and for training, research and product development purposes.
  • Careers. お客様が弊社での仕事に応募したい場合は、オンライン上でお客様の連絡先情報および履歴書を提出することができます。 弊社では学歴や職歴など、お客様が履歴書に記載することを選択した情報を収集します。

お客様が弊社のサービスを利用される時に収集する情報

  • Location Information. When you use our Services, we receive your general location information (for example, your internet protocol ("IP") address may indicate your more general geographic region).
  • Device Information. We receive information about the device and software you use to access our Services, including IP address, web browser type, operating system version, phone carrier and manufacturer, application installations, device identifiers, mobile advertising identifiers, and push notification tokens.
  • Usage Information. お客様による弊社のサービスのご利用方法を理解して改善することができるよう、弊社では自動的にお客様と弊社サービスとのやりとり、たとえばお客様が閲覧したページやコンテンツ、検索履歴、購入履歴、アクセスした日時などに関する情報を受領します。
  • Information We Infer. We may derive information or draw inferences about you based on information we collect about you. For example, based on your browsing or purchasing activities, we may infer your purchasing preferences.
  • Information from Cookies and Similar Technologies. We and third party partners collect information using cookies, pixel tags, or similar technologies. Our third party partners, such as analytics and advertising partners, may use these technologies to collect information about your online activities over time and across different services. Cookies are small text files containing a string of alphanumeric characters. We may use both session cookies and persistent cookies. A session cookie disappears after you close your browser. A persistent cookie remains after you close your browser and may be used by your browser on subsequent visits to our Services. Please review your web browser's "Help" file to learn the proper way to modify your cookie settings. Please note that if you delete or choose not to accept cookies from the Service, you may not be able to utilize the features of the Service to their fullest potential. For more details on our use of Cookies, and how to disable them, please see our クッキーポリシー
  • User Feedback. お客様が弊社サービスを利用する時、弊社では、お客様が投稿する評価やレビューに関する情報を受領します。

Information we receive from third parties

  • Information from third party services. 弊社のサービスとサードパーティーのアカウントをリンクする選択をした場合は、弊社はお客様のプロフィール情報およびサードパーティーアカウントの利用に関する情報を受領する場合があります。 弊社に利用可能な情報を制限したい場合は、サードパーティーアカウントのプライバシー設定でどのようなオプションがあるのかについて確認する必要があります。
  • Other third parties. 弊社は人工統計学的データなどのお客様についての追加情報やデータをマーケティングパートナーなどのサードパーティーから受領して、弊社がお客様について有する他の情報と組み合わせる場合があります。

弊社が収集する情報の利用方法

We use your contact information (meaning email address, phone number, and billing and/or shipping address) for the following purposes:

  • We use your billing and shipping address to process and deliver purchases, returns, and backorders, and to help prevent fraud.
  • We use your email address and phone number to send you security alerts, shipping notifications, and other administrative messages, to provide customer support, and for marketing purposes, such as to send you information about products, promotions, surveys, news, and events that we think may interest you.
  • We also use your email address to help you create, manage, and maintain an account on our Services.

We use other information we collect:

  • To customize our Services and product offerings to present you with tailored content, such as (i) remembering your information so that you will not have to re-enter it during your visit or the next time you visit our website(s); (ii) provide customized advertisements, content, and information; (iii) monitor and analyze the effectiveness of our Services and third-party marketing activities; (iv) monitor aggregate site usage metrics such as total number of visitors and pages viewed; and (v) track your entries, submissions, and status in any promotions or other activities on our website(s);
  • トレンド、利用状況、活動などを記録、分析し、弊社のサービスおよび製品の提供を改善すること。
  • To provide, maintain, and improve our products and Services, including customer service;
  • お客様が弊社のサービスを介して購入された内容を記録すること。
  • 弊社サービスを介してお客様が弊社ソーシャルメディアページなどでコメントを投稿して弊社と通信することができるようにすること。
  • ソーシャルネットワークなどサードパーティーのサービスまたはアプリケーションとの接続を容易にすること。
  • 取り引きや支払いを容易にすること。
  • お客様が仕事に応募した場合、申込書を評価するためにお客様の情報を処理すること。
  • To protect against fraud and unauthorized transactions, including by identifying potential unauthorized users and/or hackers; and
  • For compliance purposes, including enforcing our TOS or other legal rights, or as may be required by applicable laws and regulations or requested by any judicial process or governmental agency.

顧客情報の共有方法

  • 提携会社および子会社.弊社は本プライバシーポリシーに記載された目的のために、お客様の情報を提携会社や子会社に開示する場合があります。
  • Vendors and Service Providers. 弊社では受領した情報を弊社サービスの提供に関連して使用する業者やサービスプロバイダーと共有する場合があります。
  • Third Party App Integrations. サードパーティーアプリを弊社のサービスに結合させる場合、そのサードパーティーと情報を共有する場合があります。
  • アナリティクスパートナー.We use analytics services such as Google Analytics to collect and process certain analytics data. These services may also collect information about your use of other websites, apps, and online resources. You can learn about Google's practices by going to https://www.google.com/policies/privacy/partners/, and opt-out of them by downloading the Google Analytics opt-out browser add-on, available at https://tools.google.com/dlpage/gaoptout.
  • Advertising Partners. We work with third party advertising partners to show you ads that we think may interest you. These advertising partners may set and access their own cookies, pixel tags and similar technologies on our Services and they may otherwise collect or have access to information about you which they may collect over time and across different websites and online services. For more information about interest-based ads, and to learn about options for opting out of having your web browsing information used for behavioral advertising purposes, please visitwww.aboutads.info/choices or, if you are in the EU, www.youronlinechoices.eu/. You can also access any settings offered by your mobile operating system to limit ad tracking, or you can install the AppChoices mobile app to learn more about how you may opt out of personalized ads in mobile apps.
  • Aggregated or De-identified Form. We may make certain automatically-collected, aggregated, or otherwise de-identified information available to third parties for various purposes, including (i) compliance with various reporting obligations; (ii) for business or marketing purposes; or (iii) to assist such parties in understanding our users' interests, habits, and usage patterns for certain programs, content, services, advertisements, promotions, and/or functionality available through the Service.
  • As Required By Law and Similar Disclosures. We may access, preserve, and disclose your information if we believe doing so is required or appropriate to: (i) comply with law enforcement requests and legal process, such as a court order or subpoena or other lawful requests by public authorities, including to meet national security or law enforcement requirements; (ii) respond to your requests; or (iii) protect your, our, or others' rights, property, or safety. For the avoidance of doubt, the disclosure of your information may occur if you post any objectionable content on or through the Services.
  • Merger, Sale, or Other Asset Transfers. 弊社では弊社が別の企業に買収・合併されたり、弊社がその資産の一部または全部を売却、清算、または譲渡するような企業取引の検討、交渉、または締結に関連してお客様の情報をサービスプロバイダー、顧問、取引の可能性のあるパートナー、その他のサードパーティに譲渡する可能性があります。 これらの事象の後のお客様情報の使用は、該当する情報が収集された時点で有効な本プライバシーポリシーの条項によって規定されます。
  • Consent. We may also disclose your information with your permission or at your direction.

お客様が持つ選択肢

You can always choose not to provide information, even though it might be needed to make a purchase or to take advantage of certain features on our Services. You may also manage and update your information, or close your account by emailing us at privacy@revolve.com.

  • Marketing Communications. 弊社のブランドによって送信されるマーケティングのEメールを受信したくなければ、これらの電子メールの末尾に必ずある配信停止リンクをクリックしてください。 マーケティングの電子メールを受信しないオプトアウトをしても、購入の領収書、配送に関する情報、またはお客様のアカウントに関する電子メールなど、他の種類のメッセージを受信する場合があります。
  • Do Not Track. トラッキング拒否の信号に対して一般的に受け入れられた標準はなく、弊社ではそのような信号には対応していません。

米国以外の国

The information we collect about you may be transferred to, and accessed from within, the United States and other countries, as permitted by applicable law. These other countries may not offer the same level of data protection as your home jurisdiction. We will take steps to maintain an adequate level of protection for this information in the jurisdictions in which we process it. If you are in the European Economic Area ("EEA") or Switzerland, please see the "Note to Individuals in the EEA or Switzerland" section below.

Children's privacy

We do not knowingly collect, maintain, or use personal information from children under 16 years of age, and no part of our Services are directed to children. If you learn that a child has provided us with personal information in violation of this Privacy Policy, then you may alert us at privacy@revolve.com.

Data security

We use certain safeguards that are intended to secure Personal Information that we process in accordance with this Privacy Policy. Unfortunately, the Internet cannot be guaranteed to be 100% secure, and we cannot ensure or warrant the security of any information you provide to us.

Contact information

Eminent, Inc. is the entity responsible for the processing of your information as described in this Privacy Policy. If you have any concern about our privacy practices, our use and disclosure practices, your consent choices, or if would like to exercise your rights, please contact us by email at privacy@revolve.com, または書面にてこちらまでお送りください:

Revolve Group,
Inc.
Attn: Legal Department
  12889 Moore Street
Cerritos,CA 90703
Phone: 1-888-442-5830 International: +1-562-926-5672

Notice of changes

弊社では適宜本プライバシーポリシーを変更する可能性があります。 変更をする場合は、本ポリシー冒頭部の日付を改訂することによりお客様に通知をします。場合によっては追加の通知を提供する場合もあります(ホームページへ追記、またはお客様に通知を送付等)。 弊社では、お客様が本サービスにアクセスをするたびに、またはその他の方法で弊社とやりとりをするたびに、弊社の情報慣行および利用可能な選択肢について最新情報を得るよう、弊社のプライバシーポリシーを見直すことをお勧めいたします。

Note to California residents

This section provides details about rights afforded to California residents under the California Consumer Privacy Act (or "CCPA"), and supplemental details about the personal information we collect about California residents.

In the last 12 months, we collected the following categories of personal information: identifiers (such as name, contact information and device identifiers); commercial information (such as items purchased); internet or other network activity information (such as browsing behavior and other usage data); location data; inferences (such as purchasing preferences); demographic data (such as gender); electronic, visual or similar information (such as customer support call information); professional or employment-related information (such as in resumes you provide); and other personal information (such as product feedback or payment method information). For more details about the personal information we collect, including the categories of sources, please see theWhat Information Do We Collect About Customers section above. We collect this information for the business and commercial purposes described in the How Do We Use the Information We Collect section above. We share this information with the categories of third parties described in theHow Do We Share Information section above.

Subject to certain limitations, the CCPA provides California residents the right to request to access to details about the categories or specific pieces of personal information we have collected in the last 12 months (including about information we disclosed for a business purpose), to request to delete their personal information, to opt out of any sales that may be occurring, and to not be discriminated against for exercising these rights.

We do use third-party cookies and related technologies to send targeted ads and this may be deemed a "sale" under the CCPA. To opt out of these "sales," use the following link:個人情報売却の拒否.

California residents may make request access or deletion requests by emailing us at privacy@revolve.com. We will verify your request by asking you to provide information that matches information we have on file about you. You can also designate an authorized agent to exercise these rights on their behalf, but we will require proof that the person is authorized to act on your behalf and may also still ask you to verify your identity with us directly.

Note to individuals in the eea, uk and switzerland

If you are in the EEA, UK or Switzerland, you have certain rights and protections under the law regarding our processing of your personal data. Please see the sections below for more details,

Legal basis for processing

弊社では個人データを以下の法的根拠に従ってのみ処理します。

  • Necessity. 弊社とお客様との間の契約に基づく責任を履行するための必要性。 例えば、お客様の注文の処理およびお客様が購入された製品の配送。
  • Legitimate Interest. 弊社がお客様の個人データを処理する正当な利益を有する場合。 例えば、弊社サービスまたは法的文書の変更についてお客様への通知、詐欺の予防、または弊社の製品・サービスを提供、保護、改善。 弊社はお客様の権利や利益が優先しない限り、正当な利益に依拠してお客様の個人情報の処理を行います。
  • Consent. 弊社が特定の処理活動(たとえば、マーケティングの電子メールを送付するなど)に向けてお客様の同意を依頼し、お客様が指定された方法で同意した場合。
  • Legal Obligation. 法的手続きの要求への対応など、法的義務でのコンプライアンスのため、処理が必要な場合がございます

Data subject requests

You have a right to request access to and receive information about the Personal Information we maintain about you, update and correct inaccuracies in your Personal Information, restrict or object to the processing of your Personal Information, have the information anonymized or deleted, as appropriate, or exercise your right to data portability to easily transfer your Personal Information to another company. In addition, you may also have the right to lodge a complaint with a supervisory authority, including in your country of residence, place of work or where an incident took place. If you wish to access or amend any Personal Information we hold about you, you may contact us at privacy@revolve.com. また、過去に当社に提供したお客様の個人情報の同意をいつでも、無料で取り消す権利を持っています。個人情報を取り消す前に、お客様の意思を尊重し、合法的に個人情報の手続きを行うことをいたしません。
You have the right to withdraw any consent you previously provided to us regarding the processing of your Personal Information, at any time and free of charge. We will apply your preferences going forward and this will not affect the lawfulness of the processing before your consent withdrawal. If you would like to exercise any of these rights, you may contact us by emailing privacy@revolve.com.

Data transfers

When we transfer personal information outside of the European Economic Area, United Kingdom or Switzerland, we will comply with applicable data protection laws. We may transfer your personal information to countries which provide an adequate level of protection under applicable data protection law, we may use contractual protections for the transfer of personal information. You may contact us as specified in the "Contact Us" section to obtain a copy of the safeguards we use to transfer personal information outside of the European Economic Area, United Kingdom or Switzerland.

Data retention

当初の収集目的の必要性と同様である限り、当社はお客様情報を管理いたします。合法ビジネス目的や法律で義務付けられた場合、情報を保持し続けることがございます。保持期間は、お客様からリクエストされた、または提供するサービスや製品の種類、お客様との関係の長さ、お客様の情報を削除した際に被るサービスへの影響、法律や除斥期間によって決められた保持期間といった、様々な基準を考慮して決められます。

Questions or complaints

当社の個人情報処理に関して懸念事項がございましたら、お客様がお住まいのデータープライバシー機関に従って苦情を申し立てることができます。お住まいのデーター保護機関の詳細はこちらをご覧ください: https://edpb.europa.eu/about-edpb/board/members_en

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